8.5.202.57

Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
01/25/19	Hot Fix			X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Web Services and Applications

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

Workspace Web Edition

• [WWE]:

[PREM]: You can now specify the type of treatment to be applied for an outbound record after it is marked as processed by using the outbound.treatment-mode option.

Resolved Issues

This release contains the following resolved issues:

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Workspace Web Edition

[WWE]:

[PREM]: Workspace no longer freezes when a supervisor marks done or deletes a large number of interactions in the supervisor's own workbin or in the workbin of another agent. (HTCC-30077)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.202.57.