Known Issues and Recommendations
Genesys Hub Plug-in for Workspace Desktop Edition
The Known Issues and Recommendations section is a cumulative list for all 9.1.x releases of Genesys Hub Plug-in for Workspace Desktop Edition. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.
See also Internationalization Issues .
After the ClickOnce installation or upgrade the Agent will not be able to login and will see an error message until WDE is restarted.
It's is possible to remove this error by modifying the InteractionWorkspaceDeploymentManagerInteractionWorkspaceDeploymentManager.exe.config file prior to preparing the ClickOnce package.
Here is what needs to be modified. ||original||replacement|| |<ApplicationFile FileName="Genesyslab.Desktop.Modules.Contacts.dll" Optional="true" GroupName="Contacts" />|<ApplicationFile FileName="Genesyslab.Desktop.Modules.Contacts.dll" Optional="false" GroupName="Contacts" />| |<ApplicationFile FileName="Genesyslab.Desktop.Modules.OpenMedia.dll" Optional="true" GroupName="OpenMedia" />|<ApplicationFile FileName="Genesyslab.Desktop.Modules.OpenMedia.dll" Optional="false" GroupName="OpenMedia" />|
| ID: MSGA-1822 | Found In: 9.0.002.06 | Fixed In: 9.1.000.01 |
Internationalization Issues
Information in this section is included for international customers. Release numbers in the Found In and Fixed In fields refer to the English (US) release of Genesys Hub Plug-in for Workspace Desktop Edition unless otherwise noted in the issue description.
There are no internationalization issues for this product.