Administrator Table of Contents Page
Welcome title: Contact center first steps
- TopTasksPEC title: Popular tasks
gsadm title: Cloud basics for administrators
- gsusing title: Using your contact center
AgentSetup title: Agents
- overview title: Getting started
- ASBulkImport title: Bulk Import
- UserMan title: Agent accounts
- gsprov title: Administrator accounts
- DigEmailAddress title: Manage Email Addresses
ConfigCallcenter title: Contact center
- DesktopSettings title: Desktop
- DigEmail title: Email Mailboxes
- ASStatistics title: Desktop Statistics
- umgrAgentGroups title: Agent Groups
- umgrTransactions title: Transactions
- umgrTemplates title: Templates
- umgrCRMAdapter title: CRM Adapter
- ASRouting title: Routing Manager
- AgentSetupSharedAttributes title: Sharing Business Attributes in Agent Setup
umgrDesktopOptions title: Desktop
- umgrChannels title: Channel options
- ASStandardResponse title: Standard Response options
- ASStatisticsOptions title: Statistics options
- umgrGlobalLogin title: Global Login options
- umgrSupervisor title: Supervisor options
- umgrVoice title: Voice options
- umgrChat title: Chat options
- umgrEmail title: Email options
- umgrRecording title: Recording options
- umgrContact title: Contact options
- ASIntHistorySearch title: Interaction History Advanced Search options
- umgrStandardResponse title: Standard Response Library options
- ASSoftphone title: Genesys Softphone options
- umgrFeedback title: Feedback options
- ASMyChannels title: My Channels options
- ASServiceClient title: Service Client options
- AgentSetupArticalFavorites title: Working with Global Favorites
ASAudit title: Audit
Provisioning title: Voicemail
Help
* Use {{#topic:TopicName}} to create chapters, without no space in the TopicName.
* Use {{#topic:TopicName}} within a bullet to create topics.
* Use {{#topic:TopicName}} within a second-level bullet to create topics.
After save, click on the create link to edit the page and set up a H1 for the new topic.
Comments or questions about this documentation? Contact us for support!