8.5.307.04

9.x

Chat Server is part of 9.x starting in 8.5.201.05.

Chat Server Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
05/31/19	Update			X		X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

PureEngage Chat

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• Chat Server now supports Cassandra 3.11 in HA (high-availability) mode. (CHAT-3481)
• Support for two new historical reports for GCXI: Chat Engagement Report and Chat Session Report. (CHAT-3461, CHAT-3460)
• A new configuration option, async-chat-enforce, forces Chat Server to process all chat sessions as async. (CHAT-3455)
• The addition of the following ESP methods: CloseSession, GetMessages, and GetSessionInfo. Refer to the Chat Server documentation for more information. (CHAT-3454)
• The following pages were added to the Chat Server documentation:
  • Overview
  • Deployment guidelines for async and regular chat

  (CHAT-3356)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.307.04.