Revision as of 13:50, June 18, 2019 by Mlevy (talk | contribs) (Contact History Record Dashboard)
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Contact History Record Dashboard

The Contact History Record Dashboard contains statistical and contact data about call attempts.

Contact History records can contain data associated with one or more of the following fields:

Field Type Description
id keyword The ID associated with a specific Call List Loading record.
@timestamp date The date and time the Call List was loaded.
ccid keyword
calluuid keyword
contact_info keyword
contact_info_type keyword
contact_id keyword
chain_id integer
chain_n integer
callTime date
callResult keyword
dialingMode keyword
optimizationGoal integer
optimizationMethod keyword
listName keyword
listid integer
campaignName keyword
campaignGroupName keyword
sessionuuid keyword
campaignTemplateName keyword
groupName keyword
agentLoginId keyword
disposition keyword
successful boolean
userData object


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