9.1.000.03
Genesys Driver for use with Apple Business Chat Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 06/26/19 | General | Under Shipping Control | X | X |
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Releases Info
Product Documentation
Genesys Products
What's New
This release contains the following new features and enhancements:
- An option, msg-not-delivered, is introduced to allow users to customize the auto-reply message in case of Genesys Hub outage. (MSGA-1998)
- Agents can now initiate an outbound session with their customers. (MSGA-1373)
inbound-route-by-call
media-type-chat-by-call
x-hub-pull-reserve-time
Resolved Issues
This release contains the following resolved issues:
An issue that prevented the driver from connecting to Genesys Hub via proxy is fixed. Now, basic authentication over HTTP is supported between Apple Business Chat driver and proxy. (MSGA-2121)
Upgrade Notes
No special procedure is required to upgrade to release 9.1.000.03.
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