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9.1.002.04

Genesys Driver for use with Genesys Hub Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
06/26/19 General Under Shipping Control X X


Helpful Links


What's New

This release contains the following new features and enhancements:

  • A new option, x-phone-format, processes a phone number before sending the number as an interaction attribute. The option can be set to one of the following two values:
    • us: The driver removes the + symbol from the prefix of the number.
    • non-us: The driver sends the number without any processing.
    (MSGA-2060, MSGA-2061)
  • The driver now receives and processes location information in the incoming messages. (MSGA-1904)
  • The driver now supports video, audio, and document attachments in both incoming and outgoing messages. (MSGA-1902)



Resolved Issues

This release contains the following resolved issues:


Users can now configure more than one WhatsApp channel in Digital Messaging Server. (MSGA-2140, MSGA-2142)


Hub now includes the To attribute in its inbound messages to the driver. Now the _umsFromAddr and _umsFromUserId attributes contain the WhatsApp ID (phone number) of the user who sent the message. The _umsToAddr attribute has the business phone number that is configured for this channel. (MSGA-2039)


The driver now supports uploading images and files to Hub via an HTTP proxy. Previously in this scenario, the driver failed to process these HTTP requests. (MSGA-2035, MSGA-2037)




Upgrade Notes

No special procedure is required to upgrade to release 9.1.002.04.

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