9.0.000.15
CX Contact Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 08/02/19 | General | Under Shipping Control | X |
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Releases Info
Product Documentation
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Genesys Products
What's New
This release contains the following new features and enhancements:
- In the *Campaign Template > Dialing Profile* and *Campaign Group > General* tab the *Wireless* filter has been renamed *Mobile* and a new *Landline* filter option has be added.
(CLOUDCON-7714)
- Location rules now support an asterisk * wildcard as part of the postal code. (CLOUDCON-7681)
- Th *Contact List* table now includes a *Caller ID* column. (CLOUDCON-7607)
- Horizontal scrolling is now supported for the *User Actions Dashboard* > *Audit Panel*. (CLOUDCON-7599)
- The *Analytics Dashboard* > *Terms Panel* now supports more than 1 field. (CLOUDCON-7598)
- When working with CX Contact Analytics you can now apply Time Picker settings to each field. (CLOUDCON-7597)
- The *Control* *Panel* has been removed from the Dashboard Configuration options. (CLOUDCON-7594)
- When importing a *Contact List* you can now search for the correct *Upload Rule > Custom Splitting* option. (CLOUDCON-7495)
- An exported Data Mapping schema can now be imported into CXContact. (CLOUDCON-7393)
- When creating or editing a campaign, you can now configure a filtering rule that will be applied to the Contact List associated with the Campaign Group. (CLOUDCON-7267)
Resolved Issues
This release contains the following resolved issues:
When uploading a file that contains duplicate records, the duplicates are now rejected. (CLOUDCON-7857)
Contact List files that have fields containing single quotes no longer cause syntax errors during upload. (CLOUDCON-7826)
Compliance Contact Dates now includes an Edit option. (CLOUDCON-7814)
Data for *Last Modified Date* now appears in the *Last Modified Date* column as expected when a new list is imported using the *Upload Rule*. (CLOUDCON-7813)
A Caller ID is now displayed for each list associated with an uploaded file that was split into multiple Contact Lists. (CLOUDCON-7767)
Area Code type selection rules are no longer limited to 10 digits. You can now create an Area Code type selection rule with up to 2,000 characters. (CLOUDCON-7727)
The *Field* drop down menu in *Analytics* tab now appears in the correct location. Previously, this menu appeared in the wrong location. (CLOUDCON-7605)
Filters applied to the *Analytics Dashboard* > *Goal Panel* now function as expected. (CLOUDCON-7604)
Hard coded values no longer appear in the *Analytics > Number Panel*. (CLOUDCON-7603)
When you edit a campaign, the selected *General > Contact Lists* are now highlighted in the drop-down menu. Previously, the selections were not highlighted and you were not able to know which contact list was selected. (CLOUDCON-7494)
When creating or editing a Dialing Profile, selecting *call wait connected timeout* in the *Advanced* tab now operates as expected. Previously, this option was not added to the Campaign Group options and could not be selected. (CLOUDCON-7399)
An empty Calling List will now remain active and linked to its original Campaign Group. (CLOUDCON-7344)
Upgrade Notes
No special procedure is required to upgrade to release 9.0.000.15.