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8.5.202.66

Web Services and Applications Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
08/19/19 Hot Fix X


Helpful Links

What's New

This release contains the following new features and enhancements:

Workspace Web Edition

Web Services API

CRM Gplus Adapters



Resolved Issues

This release contains the following resolved issues:


Workspace Web Edition

[WWE]:

[PREM]:

[KNOWN ISSUE]: The My Agents view is displayed in English instead of being localized when the Workspace URL contains (HTCC-30653)


Web Services API

[API]:

[PREM]:

[KNOWN ISSUE]:

A stuck session on region A will result from the following scenario: 1. Agent logs in to region A. 2. Agent closes browser. 3. Agent logs in to region B.

[FIX]:

A stuck session on region A no longer results from the following scenario: 1. Agent logs in to region A. 2. Agent closes browser. 3. Agent logs in to region B. (HTCC-30560)


CRM Gplus Adapters



Upgrade Notes

No special procedure is required to upgrade to release 8.5.202.66.

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