Revision as of 13:51, August 19, 2019 by Peter Chaplin (talk | contribs) (Created page with "= iWD Settings= The Settings tab of iWD Manager lets administrators do the following: *Set up and maintain the Categories displayed in the collapsible Categories panel. These...")
iWD Settings
The Settings tab of iWD Manager lets administrators do the following:
- Set up and maintain the Categories displayed in the collapsible Categories panel. These Categories correspond to business units, lines of business, departments or business processes whose workitems iWD will control.
- Set up and maintain different Prioritization schemas that will be assigned to Categories for handling the Prioritization and escalation to SLA of the workitems in that category.
- Set up and maintain Endpoints ???
- Set global configuration options for the operation of iWD Manager.
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