9.0.000.17
CX Contact Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 10/31/19 | General | X |
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Releases Info
Product Documentation
- [[Documentation/|]]
Genesys Products
What's New
This release contains the following new features and enhancements:
- Labels can now be exported and imported. (CLOUDCON-8470)
- Campaign Groups / Dialing Profiles now support LIFO (Last In First Out) Dialing modes. (CLOUDCON-8434)
- Outbound Analytics now displays a yellow warning ribbon and a red error ribbon. (CLOUDCON-8412)
- A new Found In column has been added to the Suppression List Table view. That is, when you search for a suppression record the target Suppression List in which the match was found is now shown in the results. (CLOUDCON-8362)
- Outbound Analytics - Itt is now possible to export panels to a .csv file. (CLOUDCON-8343)
Resolved Issues
This release contains the following resolved issues:
The Target Abandon rate and Abandon call definition fields have been removed from the Pacing Settings window. (CLOUDCON-8465)
Record_Id values will be reset to start at 0 each time a contact list is modified by the Flush and append upload type. (CLOUDCON-8367)
Outbound Analytics will now provide a notification alert for an unset default dashboard. (CLOUDCON-8352)
Outbound Analytics - You can now perform an Audit table search with multiple criteria using a comma to separate the criteria. (CLOUDCON-8349)
Outbound Analytics - The Audit Table now shows all search results in the current table view (controlled by row view). Previously, results appeared among the table tabs. (CLOUDCON-8347)
Outbound Analytics - The Ddfilter panel displays the correct values for the selected time frame. Previously, the Ddfilter panel displayed incorrect values. (CLOUDCON-8346)
Outbound Analytics - When exporting dashboards the exported file contains a valid file extension. Previously, the file was downloaded without an extension. (CLOUDCON-8345)
Outbound Analytics - Dashboard tool tips are now displayed correctly. Previously, some of the Dashboard tool tips were either not displayed or were displayed cropped. (CLOUDCON-8305)
The CX Contact Login screen is no longer bypassed. (CLOUDCON-7871)
When editing the Data Mapping table you can now edit a field by double clicking the specific table cell. Previously, it was not possible to edit a field directly from the table. (CLOUDCON-5805)
Upgrade Notes
No special procedure is required to upgrade to release 9.0.000.17.