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Genesys Release Advisories

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Composer eServices Framework Genesys Administrator • Genesys Administrator • Genesys Administrator Extension Genesys Agent Scripting Genesys Info Mart Genesys Media Server Genesys Rules System Genesys Voice Platform • Genesys Voice Platform • Voice Platform Solution Genesys Web Engagement

Hosted Provider Edition intelligent Workload Distribution Interaction Concentrator Interaction Workspace Genesys Interactive Insights Interactive Voice Response • IVR Interface Option • Genesys IVR SDK 8.1.x License Reporting Manager Load Distribution Server Media Network Media Interfaces

Outbound Contact • Outbound Contact • Call Progress Detection Server Performance Management Advisors • Cisco Adapter • Contact Center Advisor–Mobile Edition • Contact Center Advisor & Workforce Advisor • Frontline Advisor & Agent Advisor • Genesys Adapter • Platform Real-Time Metrics Engine (Stat Server) SIP Server SIP Voicemail T-Server for Cisco Unified Communications Manager Universal Contact Server Universal Routing Workforce Management

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