8.5.202.69

Web Services and Applications Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
12/19/19	General			X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Web Services and Applications

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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[API]:

[PREM]:

The phoneType field is now supported in the UpdateRecord operation via POST /api/v2/me/outbound-records/{recordId}. (HTCC-30873)

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[API]:

[PREM]:

Agents with two DN configurations (ACD Position and Extension) can now change the Active device state by using POST /me/channels/voice. (HTCC-30739)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.202.69.