Revision as of 17:59, December 20, 2019 by Mwest (talk | contribs) (Created page with "{{OptionCreate |component=Genesys_Web_Services |compshort=GWS |prodshort=HTCC |section=crm-adapter |parameter=screenpop.email.on-invite |configobject=Application }} {{PubOptio...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

Genesys Web Services:crm-adapter:screenpop-email-on-invite

View in ref guide.

Edit this option          Publish this option          Clear draft content


Published Option

screenpop.email.on-invite

Default Value: false
Valid Values: true, false
Changes Take Effect: When the session is started or restarted.
Introduced: 9.0.0

Specifies whether Adapter initiates a screen pop in Salesforce immediately after displaying the email invite notification. If the option is not set or false, Adapter initiates a screen pop only when the agent accepts the email invite.

Draft Option

No draft option



Comments or questions about this documentation? Contact us for support!