Revision as of 12:55, January 20, 2020 by Peter Chaplin (talk | contribs)
Test IWD provisioning
From CIWD-15
Create interaction with this curl command. (will set activation time to 3 minutes from now)
See interaction in realtime reporting
see interaction in iWD manager
Login workspace employee 1 with this skill profile
Login employee 2 with this skill profile
make employee 1 ready
After 3 minutes from task being received will be routed to employee 1
Answer task
Transfer task to queue 2
Disposition task
view transfer in realtime reporting
Answer task with queue 2
Disposition task
Wait for 15 minutes
see interaction in historical dashboard
For testing the existig submitter will need to be secured before exposing to customer. e.g. API key and events tabs, etc are exposed and do not require a login
CIWD-15
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