Bgrenon

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|where=SOE_DB_Support.Database='Oracle 19c' AND SOE_DB_Support.Database LIKE '%Oracle%'}} AND SOE_Header.DocVersion="Current"
|intro=<h2>Supported Databases</h2>
|default=No products support this database.
|format=dynamic table
}}

Product	Database	Release	Conditions
Composer	Oracle 19c	8.1.4+	Support starts with 8.1.561.24.
Composer	Oracle 19c	8.1.4+	Support starts with 8.1.561.24.
eServices	Oracle 19c	8.5.3+	Supported by Interaction Server starting with 8.5.307.02.
eServices	Oracle 19c	8.5.3+	Supported by Interaction Server starting with 8.5.307.02.
Management Framework	Oracle 19c	8.5.1+	Support of Oracle 19c and RAC server: Configuration Server 8.5.101.50; DB Server 8.5.100.06; Message Server 8.5.100.30. Support of Oracle 19c dbclient: Configuration Server 8.5.101.92, Message Server 8.5.100.36, DB Server 8.5.100.12
Management Framework	Oracle 19c	8.5.1+	Support of Oracle 19c and RAC server: Configuration Server 8.5.101.50; DB Server 8.5.100.06; Message Server 8.5.100.30. Support of Oracle 19c dbclient: Configuration Server 8.5.101.92, Message Server 8.5.100.36, DB Server 8.5.100.12
Genesys Intelligent Automation (formerly GAAP)	Oracle 19c	9.0+	Starting with 9.0.109
Genesys Intelligent Automation (formerly GAAP)	Oracle 19c	9.0+	Starting with 9.0.109
Genesys Customer Experience Insights	Oracle 19c	8.5+	Compatible with RAA 8.5.011.03+
Genesys Customer Experience Insights	Oracle 19c	9.0+	Compatible with GCXI 9.0.014.02+
Genesys Customer Experience Insights	Oracle 19c	8.5+	Compatible with RAA 8.5.011.03+
Genesys Customer Experience Insights	Oracle 19c	9.0+	Compatible with GCXI 9.0.014.02+
Genesys Administrator Extension	Oracle 19c	9.0.100+	Enterprise Edition 19.0.0.0.0 is supported.
Genesys Administrator Extension	Oracle 19c	9.0.100+	Enterprise Edition 19.0.0.0.0 is supported.
Genesys Info Mart	Oracle 19c	8.5.0+	Starting with 8.5.014.34
Genesys Info Mart	Oracle 19c	8.5.0+	Starting with 8.5.014.34
Genesys Media Server	Oracle 19c	9.0+	Starting with 9.0.031.62 and only applicable to the GVP Reporting Server component
Genesys Media Server	Oracle 19c	9.0+	Starting with 9.0.031.62 and only applicable to the GVP Reporting Server component
Genesys Pulse	Oracle 19c	9.0.005+
Genesys Pulse	Oracle 19c	9.0.005+
Genesys Rules System	Oracle 19c	9.0.0+	Genesys Rules System Rules Engine supports this starting with 9.0.000.19. Genesys Rules System Rules Authoring Tool supports this starting with 9.0.000.26
Genesys Rules System	Oracle 19c	9.0.0+	Genesys Rules System Rules Engine supports this starting with 9.0.000.19. Genesys Rules System Rules Authoring Tool supports this starting with 9.0.000.26
Genesys Web Services and Applications	Oracle 19c	8.6+
Genesys Web Services and Applications	Oracle 19c	8.6+
Interaction Concentrator	Oracle 19c	8.1.514+	Starting with 8.1.514.37
Interaction Concentrator	Oracle 19c	8.1.514+	Starting with 8.1.514.37
intelligent Workload Distribution	Oracle 19c	9.0.0+	Support starts with version 9.0.012.06.
intelligent Workload Distribution	Oracle 19c	9.0.0+	Support starts with version 9.0.012.06.
Outbound Contact eXpert	Oracle 19c	8.6+
Outbound Contact eXpert	Oracle 19c	8.6+
Outbound Contact	Oracle 19c	8.1.5+	Starting with 8.1.528.05.
Outbound Contact	Oracle 19c	8.1.5+	Starting with 8.1.528.05.
Pulse Advisors (formerly PMA)	Oracle 19c	9.0.003+	SCAN is supported.
Pulse Advisors (formerly PMA)	Oracle 19c	9.0.003+	SCAN is supported.
Real-Time Metrics Engine	Oracle 19c	8.5.1+	Starting with 8.5.112.17. Supports on Linux and Windows.
Real-Time Metrics Engine	Oracle 19c	8.5.1+	Starting with 8.5.112.17. Supports on Linux and Windows.
Universal Contact Server	Oracle 19c	8.5.3+	Starting with 8.5.300.43
Universal Contact Server	Oracle 19c	8.5.3+	Starting with 8.5.300.43
Universal Routing	Oracle 19c	8.1.4+	Starting with IRD 8.1.400.39.
Universal Routing	Oracle 19c	8.1.4+	Starting with IRD 8.1.400.39.
Workforce Management	Oracle 19c	8.5.2+	Starting with 8.5.214
Workforce Management	Oracle 19c	8.5.2+	Starting with 8.5.214

AND SOE_Header.DocVersion="Current" |intro=

Supported Databases

|default=No products support this database. |format=dynamic table }}