mm-agent-logout-optimization
Section: statserver
Default Value: false
Valid Values: true, false
Changes Take Effect: After restart
Introduced: 8.5.112.17
Controls Stat Server behavior for multimedia agents logout. The default value false provides backward compatibility. The true value optimizes multimedia agents logout.
8.5.112.17
Stat Server Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 06/19/20 | Update | X | X | X | X |
Helpful Links
What's New
This release contains the following new features and enhancements:
- New configuration option mm-agent-logout-optimization is added in the [statserver] section to efficiently process multiple concurrent logouts of multimedia agents. (SS-8990)
Resolved Issues
This release contains the following resolved issues:
Previously Stat Server CPU consumption could grow linearly with the increase of the number of concurrent multi-media actions (e.g. InteractionWait) registered on an object of type Tenant. As a result Stat Server could reach 100% CPU in a certain time span and become unresponsive. This problem could occur in large multi-media environments where option subscribe-for-all-ixn-server-events is set to yes. Now Stat Server CPU consumption doesn't have linear dependency on the number of concurrent actions on Tenant object and Stat Server can provide service continuously in the described conditions. (SS-9086)
If new logical option *mm-agent-logout-optimization* set to *yes* multimedia agent logout (and partially login) optimized to speedup logout process. Measured performance show 3x faster, actual performance depends on CPU and should be more notable on slower one. No option setting keep backward compatibility.
For more information HLD link is bellow: https://intranet.genesys.com/pages/viewpage.action?pageId=133597614
(SS-8990)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.112.17.