Genesys Web Services:interaction-workspace:contact-ucs-interaction-zmedia-type-zenable-create

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Published Option

contact.ucs-interaction.<media-type>.enable-create

Default Value: true
Valid Values: true, false
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.31

Specifies that the feature that generates the interaction history in Universal Contact Server (UCS) for Open Media Workitem interactions is activated. This option can be overridden by a routing strategy as described in the Configuration Guide.

Draft Option

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