Genesys Web Services:interaction-workspace:intercommunication-voice-routing-points

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Published Option

intercommunication.voice.routing-points

Default Value: No default value
Valid Values: A comma-separated list of call number names in the following format: $dn_name@switch$
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.31
Modified: 9.0.000.65

Specifies the call number that is used by the Routing Base feature. The following attached data are added by Worskpace: IW_RoutingBasedOriginalEmployeeId,IW_RoutingBasedTargetId,IW_RoutingBasedTargetType,IW_RoutingBasedRequestType.

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