Genesys Web Services:interaction-workspace:outbound-call-result-is-mandatory

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Published Option

outbound.call-result-is-mandatory

Default Value: false
Valid Values: true, false
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.61

Specifies whether it is mandatory for an agent to seelct a call result other than 'Unknown' before marking the interaction as done.

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