Known Issues and Recommendations
CX Contact
The Known Issues and Recommendations section is a cumulative list for all 9.0.x releases of CX Contact. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.
See also Internationalization Issues.
Errors no longer occur when creating Selection Rules (contact and advanced types) and queries created using Visual Editor now work as expected.
| ID: CLOUDCON-8847 | Found In: 11-08-2019 | Fixed In: 9.0.019.01 |
When you upload a file and use Flush and Append to split the file into 3 existing lists and one of the three lists does not contain a record targeted for that specific list, the list is now flushed to 0 records.
| ID: CLOUDCON-8353 | Found In: 09-13-2019 | Fixed In: 9.0.020.03 |
A Caller ID is now displayed for each list associated with an uploaded file that was split into multiple Contact Lists.
| ID: CLOUDCON-7767 | Found In: 07-05-2019 | Fixed In: 9.0.000.15 |
The Global Time in the Analytics > User Actions Dashboard > Audit Panel is now synchronized with the Dashboard Time Picker range.
| ID: CLOUDCON-7602 | Found In: 06-18-2019 | Fixed In: 9.0.000.15 |
Internationalization Issues
Information in this section is included for international customers. Release numbers in the Found In and Fixed In fields refer to the English (US) release of CX Contact unless otherwise noted in the issue description.
There are no internationalization issues for this product.