8.5.217.09
Workforce Management Web Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 07/29/20 | Update | X | X |
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What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
WFM now creates the Individual Schedule Reportin CSV format and exports the data to a CSV file with no issues. Previously, if the last line on the page was a long line, the text was incorrectly split into multiple short lines when the report was generated. (WFM-33255)
In the latest Forecast UI, users can now successfully select events in the Select Events dialog of the Forecast Volume Wizard. Previously, an error occurred when selecting events in the wizard if one of the selected overlay did not have associated activities. (WFM-33172)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.217.09.
