8.5.202.84

Web Services and Applications Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
12/04/20	Hot Fix			X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Web Services and Applications

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

Resolved Issues

This release contains the following resolved issues:

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Web Services API

[eServices]:

[Known Issue]: GWS sends the ParticipantsUpdated notification after the StatusChange notification when reconnecting to Chat Server. As a result, the StatusChange notification contains an empty list of participants.

[PEC]: N/A

[Prem]: To force GWS to send the ParticipantsUpdated notification first and then the StatusChange notification, set the value of the new sendParticipantsUpdatedBeforeStatusChange option to (HTCC-31267)

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[eServices] [PEC] N/A

[Prem] The new (HTCC-31202)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.202.84.