8.5.512.13

Speech and Text Analytics Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
02/19/21	Hot Fix					X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

SpeechMiner

Genesys Products

List of Release Notes

What's New

This release contains the following new enhancements:

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Resolved Issues

This release contains the following resolved issues:

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The Agent Evaluation Comparison report has been improved so that trend information is shown for each group available in the form. (PRSM-27635)

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Failed logins no longer occur due to a failed connection to the Configuration Server. (PRSM-27628)

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There is now a configurable retry mechanism when loading persons and roles from the configuration server. The retry mechanism is configured using the LoadRolesRetry field (default value 3) in the configServer table. (PRSM-27627)

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Upgrade Notes

To upgrade to release 8.5.512, refer to the SpeechMiner 8.5.x Upgrade Guide.