8.5.202.91
Web Services and Applications Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 10/08/21 | Hot Fix | X |
Helpful Links
Releases Info
Product Documentation
Genesys Products
What's New
This release contains the following new features and enhancements:
Workspace Web Edition
Web Services API
CRM Gplus Adapters
Resolved Issues
This release contains the following resolved issues:
Workspace Web Edition
Agents can now reschedule Predictive and Progressive Outbound campaign calls. Previously, in some scenarios, such as when OCS was delivering the call as a two-step transfer, the Reschedule call view did not display when an agent clicked *Reschedule*. (HTCC-31560)
Web Services API
[PREM]
To see the original message type of a chat message in the notifications sent on transcript updates, set the value of the *includeMessageType* option in the *serverSettings* of the *applications.yaml* file to *true*. The message type is sent as a *messageType* property of the *message* object in the *MessageLogUpdated* notification. The pre-existing *type* property, which has the *Text* value, is not changed by this update.
(HTCC-31531)
CRM Gplus Adapters
Upgrade Notes
No special procedure is required to upgrade to release 8.5.202.91.