View in ref guide.
Edit this option Publish this option Clear draft content
Published Option
email.mandatory-subject
Default Value: true
Valid Values: true, false, prompt
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.31
Specifies whether the subject of an outgoing email must be specified to enable the Send operation:
- false: No control is applied on the content of the subject field.
- true: Email sending cannot be completed until the subject field is not empty. An error message is displayed.
- prompt: If the subject is empty, a confirmation box is displayed to prompt the agent to add a subject or proceed with sending without a subject.
Draft Option
No draft option
