8.5.116.35
Genesys Info Mart Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 05/24/22 | Update | X | X |
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What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
When transforming Elasticsearch data, Genesys Info Mart now requests fresh indices from Elasticsearch if the cached indices fall within the current extract interval. Previously in this scenario, Genesys Info Mart considered the cached list of index names to be up to date, and, as result, it did not process SDR data from the end of the last cached index until the end of the extraction interval. (GIM-14155)
The extraction job now correctly handles data from an HA pair of Interaction Concentrators (ICONs) in the following scenario:
- The two ICONs in the HA pair are connected to different configuration data sources (for instance, Configuration Server and Configuration Server Proxy).
- The latency or time deviation between the configuration data sources is not negligently small (around one second).
- Both ICONs in the HA pair record a NoData timestamp.
Previously in this scenario, the extraction job might get stuck. (GIM-14149)
Upgrade Notes
Refer to the Deployment Procedure for this release to deploy the installation package within your environment.