Genesys Web Services:crm-adapter:screenpop-email-on-invite

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Published Option

screenpop.email.on-invite

Default Value: false
Valid Values: true, false
Changes Take Effect: When the session is started or restarted.
Introduced: 9.0.0

Specifies whether Adapter initiates a screen pop in Salesforce immediately after displaying the email invite notification. If the option is not set or false, Adapter initiates a screen pop only when the agent accepts the email invite.

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