Genesys Web Services:crm-adapter:screenpop-on-ringing

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Published Option

screenpop.on-ringing

Default Value: false
Valid Values: true, false
Changes Take Effect: When the session is started or restarted.
Introduced: 9.0.0

Specifies whether Adapter initiates a screen pop in Salesforce when the call is ringing. If not set or if set to false, Adapter initiates a screen pop when the call is established.

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