9.0.021.07

Genesys Softphone Release Notes

9.x

Genesys Softphone is part of 9.x starting in 9.0.001.01.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
10/04/22	Hot Fix				X		X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Softphone

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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In the 64-bit installer used to set up Genesys Softphone in HTTP Connector mode, the self-signed certificate is now correctly installed. Previously, the self-signed certificate was not fully installed which prevented client applications like Agent Workspace from connecting to it. (SOFTPHONE-1321)

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When an agent logs off their current Windows session, Genesys Softphone no longer displays an error message when it automatically closes. (SOFTPHONE-1284)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.021.07.