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8.5.219.66

Workforce Management Web Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
02/17/23 Update X X


Helpful Links

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


An error no longer occurs when users try to expand or check a team node in the Available Agents tree of the Reports Scheduler task creation wizard. (WFM-36681)


WFM Web no longer adds new Calendar Items to agents unless they are selected by the provided filter. Previously, in some cases, calendar items could be added to unselected agents after the 'Review calendar messages' dialog if some items were added before the dialog and the filter was implicitly extended. (WFM-36642) [Writer's note]: Previous statement must be updated after clarification.


WFM Web no longer generates a new one-time report if the report has been removed from the destination folder. Previously, a scheduled one-time report was generated if it was not in the destination folder and no more than 30 minutes had passed. (WFM-35458) [Writer's note]: Previous statement must be updated after clarification.




Upgrade Notes

No special procedure is required to upgrade to release 8.5.219.66.

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