8.5.219.66
Workforce Management Web Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 02/17/23 | Update | X | X |
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Releases Info
Product Documentation
Genesys Products
What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
An error no longer occurs when users try to expand or check a team node in the Available Agents tree of the Reports Scheduler task creation wizard. (WFM-36681)
WFM Web no longer adds new Calendar Items to agents unless they are selected in the filter. Previously, in some occasions, when the user ignored warnings in the Review calendar messages dialog and proceeded adding Calendar Items, Calendar Items were added to all agents instead of selected agents in the filter. (WFM-36642)
WFM Web no longer generates a new one-time report if the report has been removed from the destination folder. Previously, WFM Web generated an one-time report if an existing report was removed from the folder within 30 minutes after the scheduled report generation time. (WFM-35458)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.219.66.
