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8.5.219.77

Workforce Management Web Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
06/07/23 Update X X


Helpful Links

Releases Info


Product Documentation

Workforce Management Web

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:

Adding comments to agent's schedule with different time zone from the current one now shows a warning message. (WFM-36772)

WFM no longer freezes when an agent is selected in Master Schedule > Weekly screen on the Supervisor page. (WFM-36881)



Upgrade Notes

No special procedure is required to upgrade to release 8.5.219.77.

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