8.5.220.22
Workforce Management Web Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 05/22/24 | Update | X | X |
Helpful Links
Releases Info
Product Documentation
Genesys Products
What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
RN (WFM-37446)
RN (WFM-37422)
In WFM Web New UI, forecast templates are stored in the database with a time zone that differs from the Site BU time zone, potentially leading to incorrect behavior when applying the template. (WFM-37381)
RN (WFM-37240)
RN (WFM-37177)
RN (WFM-37067)
RN (WFM-37046)
The bid ranking algorithm has been updated to redistribute bids based on previous values and manually changed values. Previously, it did not take into account which rate was changed manually. (WFM-36988)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.220.22.
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