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Interaction Workspace:interaction-workspace:interaction-management-sort-result-pages-locally

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Published Option

interaction-management.sort-result-pages-locally

Default Value: false
Valid Values: true, false
Changes Take Effect: Next time an Interaction Queue filter is selected.


Specifies whether Workspace displays the paginated result set of an Interaction Queue Filter based on the sorting by Interaction Server or Interaction Server Proxy (when value is set to false) or by a sorting computed locally.

If the value is set to true, the computed sorting is applied to the current result set page.

Warning: Suppose Interaction Server or Interaction Server Proxy returns the result set in multiple pages, and the full result set is not properly ordered by Interaction Server or Interaction Server Proxy as described here, then the local sorting enabled by value true will not guarantee proper sorting across all the pages.

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