8.5.219.77

Workforce Management Web Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
06/26/23	Update			X			X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management Web

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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Adding comments to agent's schedule with different time zone from the current one now shows a warning message. (WFM-36772)

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WFM no longer freezes when an agent is selected in Master Schedule > Weekly screen on the Supervisor page. (WFM-36881)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.219.77.