Contributions/KrisMcG
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- 18:17, February 6, 2017 (diff | hist) . . (0) . . File:Umgr shareGF scenario1.png (KrisMcG uploaded a new version of File:Umgr shareGF scenario1.png)
- 18:13, February 6, 2017 (diff | hist) . . (0) . . File:Umgr shareGF scenario1.png (KrisMcG uploaded a new version of File:Umgr shareGF scenario1.png)
- 18:11, February 6, 2017 (diff | hist) . . (+2) . . Documentation:PSAAS:Administrator:AgentSetupArticalFavorites:draft
- 18:10, February 6, 2017 (diff | hist) . . (0) . . N File:Umgr shareGF scenario1.png
- 18:09, February 6, 2017 (diff | hist) . . (+70) . . Documentation:PSAAS:Administrator:AgentSetupArticalFavorites:draft (→Working with Global Favorites)
- 17:53, February 6, 2017 (diff | hist) . . (+206) . . Documentation:PSAAS:Administrator:AgentSetupArticalFavorites:draft (→Working with Global Favorites)
- 16:03, February 6, 2017 (diff | hist) . . (-18) . . Documentation:PSAAS:Administrator:UserMan:draft (→Agent accounts)
- 16:00, February 6, 2017 (diff | hist) . . (+60) . . Documentation:PSAAS:Administrator:umgrAgentGroups:draft (→Agent groups)
- 15:56, February 6, 2017 (diff | hist) . . (+14) . . Documentation:PSAAS:Administrator:DesktopSettings:draft (→Global Favorites)
- 15:31, February 6, 2017 (diff | hist) . . (+15) . . Documentation:PSAAS:Administrator:DesktopSettings:draft (→Global Favorites)
- 15:30, February 6, 2017 (diff | hist) . . (+95) . . Documentation:PSAAS:Administrator:DesktopSettings:draft (→Global Favorites)
- 15:30, February 6, 2017 (diff | hist) . . (0) . . N File:Umgr GlobalFavorites agentDeskop.png (current)
- 15:08, February 6, 2017 (diff | hist) . . (+237) . . Documentation:PSAAS:Administrator:DesktopSettings:draft (→Global Favorites)
- 15:03, February 6, 2017 (diff | hist) . . (+37) . . Documentation:GC:Agent:TeamCommunicator:v852
- 14:20, February 6, 2017 (diff | hist) . . (+32) . . Documentation:PSAAS:Administrator:UserMan:draft
- 20:38, February 3, 2017 (diff | hist) . . (-21) . . Documentation:PSAAS:Administrator:UserMan:draft (→Agent accounts)
- 20:32, February 3, 2017 (diff | hist) . . (-1,033) . . Documentation:PSAAS:Administrator:DesktopSettings:draft (→Global Favorites)
- 20:28, February 3, 2017 (diff | hist) . . (-6) . . Documentation:PSAAS:Administrator:AgentSetupArticalFavorites:draft (→Working with Global Favorites)
- 20:27, February 3, 2017 (diff | hist) . . (+3,095) . . N Documentation:PSAAS:Administrator:AgentSetupArticalFavorites:draft (Created page with "=Working with Global Favorites= As a contact center administrator, you can create and maintain ''Global Favorites'', which are contacts and internal targets that your agents...")
- 20:18, February 3, 2017 (diff | hist) . . (+39) . . Documentation:PSAAS:AdministratorTOCdraft
- 19:11, February 3, 2017 (diff | hist) . . (-32) . . Documentation:PSAAS:Administrator:UserMan:draft (→Agent accounts)
- 19:10, February 3, 2017 (diff | hist) . . (+149) . . Documentation:PSAAS:Administrator:UserMan:draft (→Agent accounts)
- 18:06, February 3, 2017 (diff | hist) . . (-253) . . Documentation:PSAAS:Administrator:DesktopSettings:draft (→Global Favorites)
- 15:59, February 3, 2017 (diff | hist) . . (-1,351) . . Documentation:PSAAS:Administrator:UserMan:draft (→Agent accounts)
- 15:56, February 3, 2017 (diff | hist) . . (+55) . . Documentation:PSAAS:Administrator:DesktopSettings:draft (→Global Favorites)
- 15:48, February 3, 2017 (diff | hist) . . (-343) . . Documentation:PSAAS:Administrator:DesktopSettings:draft (→Global Favorites)
- 15:47, February 3, 2017 (diff | hist) . . (0) . . N File:Umgr select globalfavorite.png (current)
- 15:37, February 3, 2017 (diff | hist) . . (+2) . . Documentation:PSAAS:Administrator:DesktopSettings:draft (→Global Favorites)
- 15:35, February 3, 2017 (diff | hist) . . (-64) . . Documentation:PSAAS:Administrator:DesktopSettings:draft (→Global Favorites)
- 15:32, February 3, 2017 (diff | hist) . . (+16) . . Documentation:PSAAS:Administrator:DesktopSettings:draft (→Global Favorites)
- 15:32, February 3, 2017 (diff | hist) . . (+870) . . Documentation:PSAAS:Administrator:DesktopSettings:draft (→Global Favorites)
- 14:56, February 3, 2017 (diff | hist) . . (+51) . . Documentation:PSAAS:Administrator:UserMan:draft (→Agent accounts)
- 14:41, February 3, 2017 (diff | hist) . . (+237) . . Documentation:PSAAS:Administrator:UserMan:draft (→Agent accounts)
- 14:15, February 3, 2017 (diff | hist) . . (0) . . Documentation:PSAAS:Administrator:UserMan:draft (→Agent accounts)
- 14:14, February 3, 2017 (diff | hist) . . (+244) . . Documentation:PSAAS:Administrator:UserMan:draft (→Agent accounts)
- 14:13, February 3, 2017 (diff | hist) . . (0) . . File:Umgr add personalfavorites.png (KrisMcG uploaded a new version of File:Umgr add personalfavorites.png) (current)
- 14:03, February 3, 2017 (diff | hist) . . (-2) . . Documentation:PSAAS:Administrator:umgrAgentGroups:draft (→Agent groups)
- 14:03, February 3, 2017 (diff | hist) . . (+60) . . Documentation:PSAAS:Administrator:DesktopSettings:draft (→Global Favorites)
- 13:58, February 3, 2017 (diff | hist) . . (0) . . File:Umgr add custom globalfavorites.png (KrisMcG uploaded a new version of File:Umgr add custom globalfavorites.png) (current)
- 13:51, February 3, 2017 (diff | hist) . . (-2) . . Documentation:PSAAS:Administrator:DesktopSettings:draft (→Global Favorites)
- 13:48, February 3, 2017 (diff | hist) . . (+282) . . Documentation:PSAAS:Administrator:DesktopSettings:draft (→Global Favorites)
- 20:37, February 2, 2017 (diff | hist) . . (-8) . . Documentation:PSAAS:Administrator:ConfigCallcenter:draft (→Templates)
- 20:35, February 2, 2017 (diff | hist) . . (0) . . Documentation:PSAAS:Administrator:ConfigCallcenter:draft (→Agent groups)
- 20:28, February 2, 2017 (diff | hist) . . (+9) . . Documentation:PSAAS:Administrator:DesktopSettings:draft
- 20:25, February 2, 2017 (diff | hist) . . (+35) . . Documentation:PSAAS:Administrator:ConfigCallcenter:draft (→Templates)
- 20:24, February 2, 2017 (diff | hist) . . (-2) . . Documentation:PSAAS:Administrator:UserMan:draft
- 20:22, February 2, 2017 (diff | hist) . . (-2,689) . . Documentation:PSAAS:Administrator:ConfigCallcenter:draft (→Templates)
- 20:18, February 2, 2017 (diff | hist) . . (+2,566) . . N Documentation:PSAAS:Administrator:umgrTemplates:draft (Created page with "= Templates= Templates allow you to create a set of configuration options that you can apply to agent accounts when you add an agent. The following diagram shows...")
- 20:12, February 2, 2017 (diff | hist) . . (-5,398) . . Documentation:PSAAS:Administrator:ConfigCallcenter:draft (→Transactions)
- 20:07, February 2, 2017 (diff | hist) . . (+4,818) . . N Documentation:PSAAS:Administrator:umgrTransactions:draft (Created page with "=Transactions= Use the '''Transactions''' tab to manage business attribute overrides that are applied at a transactional level, such as a call or a chat. You can configure th...")
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