Add Localization Files

Purpose: To add Localization Files to your Web Engagement application.

The localization files must be compliant with jquery.localize.js, a jQuery plugin that makes it easy to i18n your static web site. See the official website for further information on jquery-localize.

Add Localization Files to Your Web Engagement Application

Purpose: To enable additional languages for internationalization on your web engagement widgets.

Start

1. Open the Web Engagement Installation folder and navigate to the app/[application name]/frontend/src/main/webapp/locale directory. This folder contains the localization resources for each widget:
   • registration-<lang>.json for the registration form displayed to anonymous users.
   • chat-<lang>.json for the chat invite.
   • callback-<lang>.json for the callback invite.
2. To add a new supported language <lang> for these widgets, where <lang> is the short locale name of the language (en, fr, ru etc.) or full locale name in IETF (en-US, fr-FR), follow these steps:
   • Create a copy the <name of the widget>-en.json locale file.
   • Rename it to: <name of the widget>-<lang>.json.
   • Edit <name of the widget>-<lang>.json and replace all the text values with their translation.
   • Save.
3. To deploy these localization files:
   • Stop the Web Engagement Servers.
   • Deploy your application.
   • Start the Web Engagement Servers.

End