Reporting and Analytics Aggregates
What is Reporting and Analytics Aggregates?
Reporting and Analytics Aggregates (RAA) is an optional Genesys Info Mart process that users can add to an existing Info Mart environment to create and populate predefined aggregate tables and views within Genesys Info Mart. This aggregation process is essential for Genesys Interactive Insights (GI2) environments.
Helpful Links
Release Notes
Deployment Procedure
Release Advisory
Current documentation set for Reporting and Analytics Aggregates 8.1
8.1 Deployment GuidePDF Learn how to deploy the Genesys Info Mart aggregation layer.
8.1 Reference ManualPDF Learn about database objects that make up the aggregation layer of Genesys Info Mart.
User's GuidePDF Learn about the aggregation process and hierarchies, and how to enable user data aggregation.
Helpful Links
Current documentation set for Reporting and Analytics Aggregates 8.0
8.0 Deployment GuidePDF Learn how to deploy the Genesys Info Mart aggregation layer.
8.0 Reference ManualPDF Learn about database objects that make up the aggregation layer of Genesys Info Mart.
8.0 User's GuidePDF Learn about the aggregation process and hierarchies, and how to enable user data aggregation.
We are currently moving our documentation content to a new corporate server.
During this transition, you can find content from earlier releases on the former Knowledge Base: