Tomcat Service Failed to Start

If you try to start Tomcat after it has already started, Composer displays the following message: Failure in starting Tomcat Service Reason: Tomcat Service could not be started. Please check if Tomcat is already running.

Tomcat Windows Service

Composer bundles Tomcat 6.0 and deploys it as a Windows Service called ComposerTomcat. If you receive a message indicating that the Tomcat Service failed to start, please carry out the following procedure:

1. From Control Panel > Administrative Tools > Services, check to see if the ComposerTomcat service is started.
2. If the service is not started, open up the log files in ${CVInstallPath}/tomcat/logs and look for an error that looks like: java.net.BindException: Address already in use: JVM_Bind.
3. If you see this error, it means that the port specified in the Tomcat configuration screen in the installer wizard is already in use. Uninstall Composer and reinstall using a different value for the Tomcat port.

Another place to check is the composer_global.properties in the installed location <program files/GCTI/Composer 8.1/>. It should show the correct Tomcat port number e.g. TOMCAT_PORT=8082 Note: The port number for Tomcat entered during Composer installation and the port number in Composer preferences should match.