Sizing Genesys Voice Platform 8.5
[+] HOW YOU CAN USE THIS DOCUMENT
Read this chapter of the
Genesys Hardware Sizing Guide to:
- Learn the recommended hardware and software needed to support Genesys Voice Platform (GVP) 8.5.
- Learn terminology, and about capacity, performance criteria, machine setup, application profile makeup, and typical call volumes.
- Review extensive performance data from testing numerous hardware and software configurations, to determine what will work best for your Genesys installation.
INTENDED AUDIENCE: Engineering, Sales and Marketing, Product and Program Management, Quality Assurance, Technical Publications, Production, Genesys Partners, and Genesys customers.
| Hardware and Software Tested
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Traffic and Capacity Testing
...extensive test data
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Performance Planning and Scalability
...graphs and interpretive tools
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