Voicemail

Voicemail administration in Feature Server consists of three main areas:

• Mailbox provisioning sets the characteristics of individual voice mailboxes, including activation, password reset, and time zone.
• Notifications inform users, through email or web services, of voicemail deposits.
• Profiles enable you to assign voicemail retention limits and notification settings to user groups or specific collections of users.

Voicemail configuration

The administrator account default always has the privilege to Turn On/Off Voicemail Deposits for All Mailboxes.
For all other voicemail administrators, follow the instructions here: Enable/Disable Voicemail Deposits.

General

• To enable voicemail deposit, select Voicemail Deposits for All Mailboxes Enabled Yes.
• To disable voicemail deposit, select Voicemail Deposits for All Mailboxes Enabled No.

Notification Defaults

Feature Server uses these values for SMTP and HTTP notifications when the corresponding field is not set in the Notifications tab of the Voicemail Profile associated with the user or user group. To set the default values, see Notification defaults.

Next, you provision mailboxes and set up voicemail profiles.

Voicemail Forwarding

You can use your telephone to forward voicemail messages left in your mailbox to any mailbox.