Genesys Voice Platform Options Reference

Welcome to the Options Reference for Genesys Voice Platform. This document describes the configuration options for the following components of Genesys Voice Platform:

Genesys Media Server

Media Server provides its services for GVP and for other Genesys solutions.

• Media Control Platform
• Reporting Plug-in for GAX
• Reporting Server
• Resource Manager
• Call Recording Server
• MRCPv1_ASR
• MRCPv1_TTS
• MRCPv2_ASR
• MRCPv2_TTS
• UCM Connector

Genesys Voice Platform

• MRCP Proxy
• Policy Server
• Supplementary Services Gateway
• Call Control Platform
• CTI Connector

Descriptions of configuration options provided in this Options Reference are definitive. Refer to the GVP Supplemental Documentation for those GVP and Media Server components that are not yet covered in the Options Reference.