8.5.340.81
Genesys SR Service Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| MM/DD/YY | Hot Fix | X |
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What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
SRS no longer stops uploading recordings after it fails to upload a recording due to authentication errors. It now skips the problematic recording and continue to upload the other agent recordings. (GIR-12110)
SRS no longer fails to capture screen recordings when an agent uses WWE through Chrome (version 57.0.2987.133 & above) over a secure connection (HTTPS). Previously, with this configuration, SRS rejected the request from WWE with a "net::ERR_INSECURE_RESPONSE" response which prevented successful SRS intialization. (GIR-12099)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.340.81.
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