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Configuring SIP Proxy

Configure the SIP Proxy Application:

  1. Create a SIP Proxy Application of the Genesys Generic Server type by importing the SIP Proxy Application Template SIPProxy_811.apd from the product installation package.
    A SIP Proxy Application must be created for each SIP Proxy instance.
  2. On the Server Info tab:
    • Host—Specify the host on which this SIP Proxy is installed.
    • Port IDs—Specify the following SIP Proxy ports:
      • sip-port, Connection Protocol: sip
      • mgmt-port, Connection Protocol: mgmt
      • http-port, Connection Protocol: http (Optional)
  3. On the Tenants tab, add the tenants as necessary.
  4. On the Options tab, create a section named sipproxy. In the sipproxy section, add the following options:
    • feature-server-address—Set to the FQDN of the SIP Feature Server.
    • geo-location—Set to the name of the data center.
    • oos-check—Set to 5 by default.
    • oos-force—Set to 5 by default.

Examples

[+] Sample DNS server record configuration for SIP Proxy

[+] Sample configuration for a single SIP Proxy

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