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Reserved
Column | Description |
---|---|
ID | |
INTERACTION_ID | |
MEDIA_TYPE | |
INTERACTION_TYPE | |
ORIGINATOR | |
TARGET | |
PARTY_TYPE | |
PARTY_NAME | |
STATUS | |
START_TS | The UTC-equivalent value of the date and time when the calling list was added to IDB, which may differ from when the calling list was actually added to contact center configuration. |
END_TS | The UTC-equivalent value of the date and time when the calling list was removed from contact center configuration. |
TIME_ZONE_CODE | |
START_DATE_TIME_STRING | |
END_DATE_TIME_STRING | |
FIRST_LEG_FLAG | |
CONNECTED_FLAG | |
ELAPSED_DURATION | |
ENGAGE_DURATION | |
CONFERENCE_ENGAGE_DURATION | |
CONSULTATION_ENGAGE_DURATION | |
HOLD_DURATION | |
ORDINAL | |
TECHNICAL_RESULT | |
PARTY_ROLE | |
TENANT_KEY | The surrogate key that is used to join to the TENANT dimension. |
The summary List of References will include the following entries for this table or view:
Child Table/View | Child Table/View Column | Parent Table/View | Parent Table/View Column |
---|---|---|---|
CDR | INTERACTION_ID | INTERACTION_FACT | INTERACTION_ID |
CDR | TENANT_KEY | TENANT | TENANT_KEY |