MS SQL Cluster database with MultiSubnet Listener for Framework Applications

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This section describes how to configure the MSSQL Always On with MultiSubnet Listener feature.

Configuration Server

Use the mssqlmultisubnet option to enable the feature. This feature enables multi-subnet failover using MS SQL for disaster recovery and business continuity scenarios involving the Configuration Database.

In Configuration Server, set [<Configuration Database section>].mssqlmultisubnet=Yes in the configuration file (confserv.cfg or confserv.conf), as shown in the following example:

[dbserver]
dbengine = mssql
dbserver = 135.17.38.30
dbname = db01
username =sa
password =Genesys#1
mssqlmultisubnet=Yes

For more information about this feature, see the Configuration Server Release note for version 8.5.101.22.

Message Server

In the DAP application connecting Message Server to the Log Database, use Genesys Administrator to set [default].mssqlmultisubnet=Yes.

No additional configuration is required in DB Server.