MS SQL Cluster database with MultiSubnet Listener for Framework Applications

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This section describes how to configure the MSSQL Always On with MultiSubnet Listener feature for the Configuration Server (for the Configuration Database) and Message Server (for the Centralized Log Database) applications. No additional configuration is required for DB Server.

Configuration Server

Use the mssqlmultisubnet option to enable the feature. This feature enables multi-subnet failover using MS SQL for disaster recovery and business continuity scenarios involving the Configuration Database. For more information about this feature, see the Configuration Server Release note for version 8.5.101.22.

In Configuration Server, add [<Configuration Database section>].mssqlmultisubnet=Yes in the configuration file (confserv.cfg or confserv.conf), as shown in the following example:

[dbserver]
dbengine = mssql
dbserver = 135.17.38.30
dbname = db01
username =sa
password =Genesys#1
mssqlmultisubnet=Yes

Message Server

Use the mssqlmultisubnet option to enable the feature. This feature enables multi-subnet failover using MS SQL for disaster recovery and business continuity scenarios involving the Centralized Log Database. For more information about this feature, see the Message Server Release note for version 8.5.100.19.

In the DAP application connecting Message Server to the Log Database, use Genesys Administrator to set the [default].mssqlmultisubnet option to Yes.