API Events

Once you've registered your own plugin on the bus, you can subscribe and listen for published events. Below we'll quickly register a new plugin on the bus using the global bus object.

Important

The global bus object is a debug tool. When implementing Widgets on your own site, do not use the global bus object to register your custom plugins. Instead, see Widgets Extensions for more information about extending Genesys Widgets.

var oMyPlugin = window._genesys.widgets.bus.registerPlugin('MyPlugin');

oMyPlugin.subscribe('ClickToCall.ready', function(e){ /* sample code */ });

Name	Description	Data
ready	ClickToCall is initialized and ready to accept commands.	API Metadata
opened	The ClickToCall Widget has been opened.	API Metadata
closed	The ClickToCall Widget has been closed.	API Metadata
started	The user has started to fill out the ClickToCall from.	API Metadata
cancelled	The user has stopped filling out the ClickToCall from and closed.	API Metadata
submitted	The user has submitted the form.	API Metadata
completed	The ClickToCall Widget form was filled out and a phone number requested.	API Metadata
expired	The Phone number ClickToCall widget requested has expired.	API Metadata
minimized	The ClickToCall widget has been changed to a minimized state.	n/a
unminimized	The ClickToCall widget has been restored from a minimized state to the standard view.	n/a