ICON Deployment Guide

This guide includes the following information:

Features and Functionality

Find overview information about architecture, components, and other concepts for ICON.

• Features and Functionality

Planning

Find considerations to ensure your deployment fits your aims and environment.

• Deployment Planning and Prerequisites

Deploying

How to configure and install Interaction Concentrator.

• Deploying Interaction Concentrator

Troubleshooting

How to resolve various issues that might affect Interaction Concentrator.

• Troubleshooting